Evening Receptionist/Call Center Operator Job at Red McCombs Ford, San Antonio, TX

  • Red McCombs Ford
  • San Antonio, TX

Job Description

Customer Service Representative

Red McCombs Ford is looking for a friendly, organized and professional Customer Service Representative to be the first point of contact for our customers - both in person and over the phone.

Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities.

  • Serves visitors by greeting, welcoming, and directing them appropriately
  • Notifies company personnel of visitor arrival
  • Directs visitors by maintaining employee and department directories
  • Keeps a safe and clean reception area by complying with procedures, rules, and regulations
  • Contributes to team effort by accomplishing related tasks as needed
  • Answering phone calls in a swift, professional manner
  • Transferring customers to the appropriate personnel
  • Scheduling customers for service reservations
Requirements
  • Telephone Skills
  • Verbal Communication
  • Listening
  • Professionalism
  • Customer Focus
  • Organization
  • Handles Pressure
  • Familiarity with phone systems
  • Previous experience with Microsoft Office software preferred

Job Tags

Work at office

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