The Senior Human Resources Manager is a strategic and hands-on HR partner responsible for all aspects of the employee lifecycle at the location, including staffing, employee/labor relations, policy and compliance, and — where applicable — employee housing support. This role uses strong business acumen to partner confidently with the on-site management team on HR strategy, workforce planning, and general operations.
The Senior HR Manager is responsible for delivering an exceptional level of service through influence, sound judgment, and effective prioritization, while ensuring all employees are treated fairly and consistently in accordance with federal and state employment law, and that all employees receive training required by corporate, state, and federal guidelines.
Lead and develop a team of HR professionals supporting the site
Lead positive employee relations efforts across the location
Drive talent management practices on-site, including goal planning, performance reviews, year-end merit planning, coaching, counseling, and succession planning
Conduct annual review of compensation plans for hourly employees
Lead internal and external recruitment strategy for the site
Ensure compliance with corporate and federal/state HR-related regulations and requirements
Communicate benefits, policy, and other HR-related changes to employees
Train and coach management/supervisory staff on interviewing, hiring, performance reviews, counseling, diversity, discipline, and regulatory compliance
Participate with the broader HR team on corporate-level projects and initiatives
Track and report required HR metrics (e.g., diversity, local labor market data, turnover)
Maintain accurate and compliant electronic and paper employee records
Participate in site-level objective setting
Lead resolution of employee relations issues and conduct workplace investigations as needed
Participate in safety and environmental initiatives as required
Represent the company at job fairs and campus recruiting events, including local culinary schools
Oversee the onboarding experience, with a focus on building a strong hospitality culture
Develop and implement programs to reduce turnover
Partner regularly with the General Manager & VP to address HR priorities and issues at the site
Oversee tracking of training records and hourly employee paperwork; maintain audit-ready employee files
Support employee housing operations as applicable, including coordinating housing policies, occupancy/eligibility administration, resolving housing-related employee concerns, and ensuring compliance with applicable housing regulations
Other duties as assigned
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